Returns & Refunds
Can I return/exchange any of the products purchased from Simply A. Lady Inc.?
Simply A. Lady does not offer money back returns. EXCHANGES ONLY. Items will only be exchanged for the exact item or for a product of lesser or equal value. If an item of lesser value is requested, a Simply A. Lady Inc. STORE CREDIT will be given for the difference. There will be no exceptions to this rule. Due to health reasons we will not accept any merchandise that is not in its original condition. The returned item must be unopened, unaltered, unworn, undamaged and all tags and packaging must be included. We ask that you pay careful attention when placing your order.
Can I receive a REFUND?No. All sales are final. If a customer is displeased then ONLY a store credit will be applied. Please make sure you are paying careful attention when placing ALL orders. There is a 2-5 business days standard processing time on all orders (unless otherwise stated). Weekends and Holidays are not included.
If you have any questions about our policy feel free to contact us.